We try to keep our GP appointments for patients with more serious health problems.
Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.
Our receptionists can help you decide which is the right person for you to see.
If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.
Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.
Your pharmacist can help too
Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.
Don’t wait for a GP appointment for coughs, colds, aches and pains. Just give your local pharmacy a call or drop in – there’s no need to make an appointment.
Your pharmacists can also help you decide if you need to see a doctor or nurse.
To register for an NHS dentist, or if you are in pain or have another dental emergency, phone the NHS Devon Dental Helpline on 03330 063300 (local charges apply) or email at firstname.lastname@example.org. This is a 24 hour, 7 day service. If you are willing to travel you will be given more options for urgent appointments using this number.
Alternatively contact Castle Circus Health Centre directly on 01803 217777 if you want an urgent Torbay appointment (Monday-Friday 9am-5pm)
111 is the free NHS non-emergency number.
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
- you need medical help fast but it’s not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or reassurance about what to do next
GP surgeries do not provide a minor injuries service.
If you have a minor injury you should either attend the Accident and Emergency department at Torbay Hospital, or the Minor Injuries Unit at Newton Abbot, Totnes or Dawlish Community Hospitals. You see can see the current live WAITING TIMES at each of these units by clicking here.
Minor injuries include things like:
- sprains and strains
- broken bones
- wound infections
- minor burns and scalds
- minor head injuries
- insect and animal bites
- minor eye injuries
- injuries to the back, shoulder and chest
A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”
If not, please consider using other local health services before you visit A&E.